ATTL
Problema Komun ho nian Resposta iha E-Service
Problema Komum ne’ebé ita hetan iha Sistema E-Service
https://attl.gov.tl/faq/problema-komun-ho-nian-resposta-iha-e-service/
- Oinsa Kria E-service Account?
Resposta:
- Visita ami-nia Website iha https://attl.gov.tl/ou click iha link Tuirmai: https://attl.gov.tl/wp-content/uploads/2020/08/20200805_Oinsa-Kria-E-Servise-Online-Mesak-Updated.pdf
- Click Sign Up
- Priense Formuláriu (Compulsory) keta haluha foto profile.
- Click Sign up.
- Click iha link tuirmai hodi hare’e mata dalan kompletu: https://attl.gov.tl/wp-content/uploads/2020/04/20200421_Oinsa-Kria-E-Servise-Online-Mesak.pdf
- Oinsa submete formuláriu Zero/Pagamentu mensál online?
Resposta:
- Kria tiha ona E-service Account?
- Ba https://attl.gov.tl/Click Login Now our (Direta ba iha pagina E-service, https://eservices-attl-gov-tl.herokuapp.com/home/users/sign_in .
- Insera Email no Password ne’ebé validu
- Click E-filling
- Click Monthly tax return
- Click submit a form
- Priense tabela tuir atividade ne’ebé ita haloa no keta husik mamuk (Insera Zero “0” ba atividade la relevante ho ita-nian atividade).
- Click submit a form
3. Oinsa haree fali Dadus relatóriu (Taxt Return Form) ne’ebé submete ona?
Resposta:
- Login ba E-Service
- Click iha E-filling
- Hili monthly tax Return.
- Bele hare’e lista mensál ne’ebé submete tiha ona.
4. Oinsa submete relatório mensál/anual foun?
Resposta:
- Click iha E-filling
- Hili monthly tax Return.
- Click Submit a form
- Priense formuláriu
- Click Submit a Form.
- Oinsa Troka Password ou email?
Resposta:
- Ba https://attl.gov.tl/Click Login Now ou (Direta ba iha pagina E-service, https://eservices-attl-gov-tl.herokuapp.com/home/users/sign_in ).
- Insera email no Password,
- Ex; Email:Sample87@gmail.com/yahoo.com ou seluk,
- Password: Sample 12345678).
- Click iha Login
- Click iha my Profile (Insera Informasaun ba iha tabela sira hanesan tuirmai
- Email: Sample87@gmail.com
- Password: Autoridade2020,
- Password Confirmation; Autoridade2020
- Current Password; 12345678
- Click Update
- Note; bele mos hare video_slide iha: Oinsa TrokaPassword E-services)
- Kontaktu ami karik seidauk succesu ou duvidas seluk.
- Hetan Error hanesan iha kraik wainhira login?
“You have to confirm your email address before continuing”.
Resposta:
- Check tiha ona ita-bo’ot nian email
- Login ba ita-bo’ot email privadu (Ex; Yahoo,gmail, Outlook)
- Check inbox (Hetan Info: Confirmation instruction).
- Click iha Confirm My Account.
- Login ba E-service
- Kontaktu ami karik seidauk succesu ou iha duvidas seluk.
- Registu tiha ona maibe seidauk hetan Email Konfirmasaun?
Resposta:
- Ita registu ho secessu ga lae?
- Ita bo’ot check tiha ona email privadu?
- Login ba ita-bo’ot email privadu (EG; Yahoo,gmail, Outlook)
- Kontaktu ami karik seidauk succesu ou iha duvidas seluk.
- Bele ga lae, Usa account ida hodi submete compaña liu ida?
Resposta: Bele
Bele, Kritéria usa account ida hodi submete formuláriu liu ida:
- Ita bo’ot tenki representa ba compaña
- Ita bo’ot tenki iha autorisaun ou akordu ruma hosi compaña refere.
- Ita tenki pronto responsabel ba problema hotu ne’ebé compaña refere hetan iha relasaun ho E-service ka problema seluk ne’ebé kompaña ne’e ne hetan iha relasan ho selu taxa.
- Kontaktu ami karik iha duvidas seluk.
- Saida mak hau tenki halo wainhira Sistema dehan invalid email or password?
Resposta:
- Ita-boot insera email no password nebe validu ga lae?.
- Ba Service Page iha https://eservices-attl-gov-tl.herokuapp.com/home/users/sign_in
- Click iha forgot your Password.
- Insera iha email iha tabela depois click iha “send me reset passwrod instruction”.
- Account locked?
Resposta:
- Visita https://eservices-attl-gov-tl.herokuapp.com/home/users/sign_in
- Click iha “Did not receive unlock instruction”.
- Login ba ita-bo’ot email privadu (EG; Yahoo,gmail, Outlook)
- Check inbox (Hetan Info: Unlock instruction).
- Click iha “Unlock my account”
- Kontaktu ami karik seidauk resolve
- Hetan Error hanesan TuirMai:
Tax Identification Number (TIN) has already been taken
Resposta;
- Ne’e signifika katak ita-nian TIN resgistu tiha ona
- Ita registu email ne’ebé validu?
- Ita check tiha ona ita-boot nian email privadu?
- Ita simu email ruma hosi info@attl.gov.tl(Info: Unlock Instructions)?
- Kontaktu ami karik iha seidauk resolve
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